Christmas Delivery

Important information about Christmas Deliveries

There are currently Royal Mail strikes in the lead up to Christmas, so please be aware that your order may be delayed. We will do our best to get your order shipped out as quickly as possible, but please be patient.

Express delivery may not be available until after the strikes have stopped. We will be in touch if we cannot offer Express Delivery on your order. We urge you to order your Christmas gifts in advance, so we can guarantee delivery before Christmas.

The last order dates for Christmas Delivery are: 

- Standard Delivery - Please place your order by Thursday 15th December

- Express Delivery - Please place your order by Tuesday 20th December 

This may change nearer the time due to more postal strikes and backlogs. 

Please Note: If you are ordering Katherine Hamilton lingerie, there is a 5 day delay from the order dispatch, so please order 5 days in advance. If we are unable to fulfil your order, we will have to cancel it. 

Postal Charges

- UK Standard Delivery (3 - 5 Working Days) £3.95

- UK Express Delivery (Next Working Day excluding Saturdays & Bank Holidays) £6.95

- FREE UK Standard Delivery on all Orders over £50

- International Delivery (Please read International Delivery & Returns Page)

Planned Royal Mail strike dates in December:

• Friday 9th December
• Sunday 11th December
• Wednesday 14th December
• Thursday 15th December
• Friday 23rd December
• Saturday 24th December (Christmas Eve) 

Christmas Returns

All Christmas gifts will have until Monday 9th January 2023 to be processed for a return or exchange. You can call us or email us on help@knickerlocker.com with your order number and details, so we can arrange this for you. You will not be able to process this through your account page.